Member of AIOps Control Plane team.

As MAIDAP was concluding, I was informed by my manager that a new team was forming in Dublin to supplement the work I had participated in during my second rotation. I immediately jumped on the opportunity and moved to Ireland to join what would become the AIOps Health Control Plane team.

Over my two years, my primary focus was the role of Subject Matter Expert (SME) of a new cross-platform SDK for the Microsoft Geneva Health services. I collaborated with teams directly from all over the world to fix bug and add API implementations based on their requirements. My work was key in migration efforts by teams like Office OMEX and Azure Compute to migrate off the older .NET Framework SDK.

Given our team was on the smaller side but with significant scope, I also worked on a myriad of other projects. I worked very closely with a team in Germany in the creation of a new Azure Resource Provider to bring the power of Geneva Health Models to Azure Monitor. I squashed bugs on our existing hyper-scale control plane API surface, ensuring we met our SLA of four nines with petabytes of traffic per day.

Finally, I had the absolute privilege of working with and mentoring our two-time intern Kevin from Dublin City University. Kevin never ceased to amaze me in his genuine passion for quality software engineering, absolutely essential contributions to both our team's products and culture.

Excited by my experience the previous summer, I returned in 2019 to work on the PowerApps Web Player team at the Microsoft headquarters in Redmond. Over the internship, I took on a critical pain point for developers while simultaneously laying down the groundwork for a public-facing feature. Although well-scoped by my manager and mentor, the project gave me significant agency with regards to design and I met multiple times with different teams in PowerApps to sync and discuss optimal implementation. My feature is currently checked in to master and I created usage instructions that were distributed to the PowerApps engineering team.

During the 2018 summer, I worked on a team of other interns to design, develop, and ship a re-envisioned version of the Microsoft Photos Companion Mobile Application. Using Xamarin iOS and Android, we created a consistent and intuitive cross-platform experience that allows a user to transfer their media to and from the phone and record narrations for their video projects. We also modified the existing Photos UWP Desktop application to support our new mobile features. In order to ship, we followed the same procedures all Microsoft software must follow which includes thorough accessibility, compliance, and security testing. Once shipped, the work our team did will likely reach 100k+ users on mobile and 300M+ users on Windows Desktop.

At UMass Amherst IT Enterprise Services, as a team of just three students, we concluded that the current implementation of the Configuration Management Database's site was inadequate for the growing IT department. We then proposed a complete overhaul of the backend to improve performance. By the end of two semesters, we were successful in our new implementation as well as creating a previously nonexistent unit testing suite for the site. Our team estimated that we reduced the loading time by over 50%.

Over four summers, I assisted the center's graduate students, staff, and faculty with computer workstation, software, and network problems and requests. These included swapping out computer components for new users, new software installs, version updates, preparing latpops for scientific cruises, ROV training workshops and even sending a Mathlab license to the North Pole.

While volunteering for RTE, I worked closely with Joanna Campe to investigate performance issues, which eventually led to the migration of the existing WordPress site to a new hosting provider. This was also critical in the process of regaining access to RTE's domain names that were trapped in the possession of a defunct domain registrar. We hoped to begin work on a project for the site that focused on K-12 curriculums for rock dust, but I left to study abroad just after the migration was complete. I still provide remote support from time to time and hope for the continued success of the organization.

During the winter break of my junior year at UMass Amherst, I embarked on my second All Hands and Hearts project. Using my Spanish skills, I helped communicate with homeowners on the job sites as well as at the base. On the job sites, my work consisted mostly of debris removal and roof repair.

Over the course of six weeks, I had the privilege of working in Neuquén, Argentina with an NGO called Bien Argentino. Bien Argentino's focus was traffic safety and environmental protection and we made many trips to local schools to discuss these topics with students. My responsibilities were in Marketing so I created a mobile app to accompany their website, as well as a fun, mobile game to keep kids engaged and to show the effects of drunk driving. Although not published yet, you can find the code for the applications on my Github. My volunteer trip was put together by AIESEC, an international, student-run organization that creates opportunities like this in 126 countries.

For my Eagle Project, I, with the generous help of my troop, constructed a new welcome sign for the Town of Hampstead. At the time of construction, there were no welcome signs left throughout the town. After the project was completed, the plans used were given to the troop as well as the town in hopes of facilitating the construction of new signs in the future.